Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Personal information: name, email address, phone number, shipping address
• Payment information: processed securely through Stripe (we don't store card details)
• Account information: username, password (encrypted), order history
• Communication data: customer support inquiries, feedback

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your comments, questions, and customer service requests
• Send you technical notices and security alerts
• Personalize your experience and improve our services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With service providers who assist in our operations (e.g., shipping carriers, payment processors)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for data transmission
• Secure password storage using industry-standard hashing
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Update or correct your information
• Delete your account and associated data
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: